Ilona Kreindlin is Director of Development and Sales at the Skolkovo Moscow School of Management. She has over 16 years of experience in areas such as business development, sales, marketing, creating and optimizing Customer Journey Maps (CJMs), as well as organizing educational programs and events.

At Skolkovo School of Management, she began her career in 2008 as an administrative manager of the Corporate Training Department, where she was responsible for organizing the training process and conducting educational programs for large companies.

Since 2015, Ilona Kreindlin has headed the Customer Relations Department, advancing from a manager to the department’s head.

Since 2022, she has been responsible for the Product Marketing, Sales, and Customer Journey Management (CJM) unit as Director of Business Development and Sales.

Additionally, from 2022 to 2024, Ilona oversaw the Alumni Relations Department, initiating and coordinating the launch of an alum platform that offered new opportunities for alums to interact with one another and with the school.

Ilona Kreindlin is a graduate of the TURO Moscow Institute with a degree in Economics and Management, as well as the IEDC Bled School of Management and the Skolkovo School of Management. She is currently studying at the Executive MBA program at Skolkovo.

She is actively involved in organizing and conducting various events, including master classes, business breakfasts, and presentations of educational programs designed to develop leadership skills and strategic thinking in managers.

Ilona Kreindlin is also the author and co-author of numerous publications and expert opinions on the development of business education, the selection of educational programs, and adaptation to changes in the business environment.

Her professional experience and active work in the field of business education make her a significant figure in the Russian educational community.